Terms of Service
Last updated: October 2025
By using our website, products, or services, you agree to these Terms of Service. Please read them carefully.
1. Use of Service
You may only use Preflight in compliance with these terms and all applicable laws. You agree not to misuse our services, attempt unauthorised access, or interfere with our systems.
2. Accounts
To access certain features, you must create an account and provide accurate information. You are responsible for keeping your account details and password secure.
3. Payments
If you purchase a paid plan, you agree to provide accurate billing information and authorise us or our payment provider to charge you for the subscription. All fees are non-refundable unless required by law.
4. Intellectual Property
Preflight owns all rights to the services, including software, content, and branding. You retain all rights to any content you upload or test using our platform.
5. Data Trust & Security
Our handling of your information is described in our Data Trust & Security Policy. By using Preflight, you also agree to that policy.
6. Service Availability
We aim to keep Preflight reliable and available, but we do not guarantee uninterrupted access. We may suspend or discontinue services at any time.
7. Abuse & Termination
You must not use Preflight in any way that is abusive, unlawful, harmful, or disruptive to others. We reserve the right to suspend or terminate your access to the service at our sole discretion, including in cases of misuse, breach of these terms, or suspected abuse. In such cases, no refund will be provided.
8. Limitation of Liability
To the maximum extent permitted by law, Preflight shall not be liable for indirect, incidental, or consequential losses. Our total liability to you is limited to the amount you paid us in the 12 months prior to the claim.
9. Changes to Terms
We may update these terms from time to time. If the changes are material, we will notify you by email or through our service.
10. Governing Law
These Terms of Service, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of Scotland, and the Scottish courts shall have exclusive jurisdiction.
11. Contact
If you have any questions about these Terms of Service, please contact us at [email protected].